Privacy Policy
Effective Date: April 29, 2025
This Privacy Policy explains how SaeerStash LLC collects, uses, stores, and protects your personal information when you visit our website, place an order, contact customer support, or interact with our services. By using our website, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect personal information when you visit our website, place an order, subscribe to updates, or contact us. This may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- IP address
- Browser and device information
- Website activity and usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations
- Provide shipping and tracking updates
- Respond to customer service requests
- Process returns and refunds
- Improve our website and services
- Detect and prevent fraud
- Maintain business records
- Send promotional emails where permitted
Payment Information
Payments are processed through secure third-party payment providers. SaeerStash LLC does not store full credit card numbers or complete payment details on our servers. Your payment information is handled according to the privacy and security policies of the payment provider used at checkout.
Order and Shipping Information
We may share necessary order and shipping details with service providers involved in fulfilling your order, such as payment processors, shipping carriers, and order management tools. Only the information required to complete the service is shared.
Email Communications
If you provide your email address, we may use it to send order confirmations, shipping updates, customer support replies, return or refund updates, and promotional offers if you have opted in. You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or contacting us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and support marketing activities.
Cookies help us understand how visitors interact with our website, improve performance, and enhance your shopping experience. You can disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell your personal information. We may share limited information with trusted third parties, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Customer support tools
- Analytics providers
- Marketing platforms
- Fraud prevention services
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
We retain personal information only as long as necessary to process orders, provide customer support, comply with legal obligations, resolve disputes, maintain business records, and prevent fraud.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional communications
- Ask questions about how your information is used
To make a privacy request, contact us at support@saeerstash.com.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates means you accept the revised Privacy Policy.
Contact Us
Business Name: SaeerStash LLC
Address: 1001 S Main St Ste 500, Kalispell, MT 59901, United States
Email: support@saeerstash.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM MST